I design how organizations talk with people. That includes teaching machines to do it too.

AGE 11

The calling

A kid in Chicago decides she's going to be a designer. The decision sticks.

THE LAB YEARS

X-Acto in one hand, mouse in the other

Graphic design at Columbia College Chicago, learning the trade where paste-up boards and the first Macintoshes shared the same lab.

NEW YORK

52mm, the studio years

Co-founds a design studio in New York. Showtime, the NHL, and VH1 on the client list; a Broadcast Designers Association Silver for “Behind the Music”; two ADC Young Guns wins; and her handwriting released as the typeface Divine.

2001–2008

Fire and glass

Back in Chicago, learns glassblowing from her husband Peter. Together they build F2, a design-glass practice with a West Loop gallery — and press in Dwell, Chicago magazine, and the Tribune.

2008–2014

Season after season

Marketing director and designer for fashion retailers, running seasonal campaigns end to end on retail's relentless calendar: managing budgets and media buys, and developing creative concepts for everything from online presence to print campaigns.

2014–2020

The campaign years

Art direction at StudioNorth — integrated campaigns for B2B technology, healthcare, and nonprofit brands — then U.S. Cellular, where she concepts and art directs VRX, a 360° VR retail experience for associates nationwide.

2020

Healthcare, for humans

Joins one of the country's largest health systems to advocate for healthcare consumers — including redesigning the hospital bill itself.

THE ESSAYS

Writing through it

After unexpectedly losing her spouse, begins Digital Widow — essays on what falls away and what remains when change, grief, and technology collide.

THE AI TURN

Teaching machines to talk

Leads conversation design for Grace, a health system's AI assistant — and writes the organization's first conversation design standards. Still designing. Still saying yes to new materials.